POSITION TITLE:  FAMILY SUPPORT WORKER I
CLASSIFICATION:  PART-TIME
JOB FAMILY:  PROGRAMMATIC
DEPARTMENT: ATLANTA HEALTHY START

POSITION OVERVIEW

Reporting to the Care Management Coordinator, the Family Support Worker is responsible for providing case management to the Atlanta Healthy Start program participants.

ESSENTIAL POSITION RESPONSIBILITIES

• Conducts risk assessments and screenings (ex. depression screening) with clients
• Works with clients on case plan development, reviewing and modifying periodically
• Utilizes home visitation curriculum and conducts structured, scheduled home visits with pregnant and postpartum clients
• Provides education and materials to clients on maternal and infant health-related topics
• Develops rapport with clients, while maintaining appropriate boundaries
• Maintains accurate and updated files for all assigned cases
• Inputs client data into database system in a timely manner and generates reports
• Refers clients to appropriate health and/or social service agencies (ex. WIC, family planning), and conducts follow up to track services received
• Attends monthly Consortium meetings and reports on case management updates
• Identifies new referral sources and resources for clients
• Coordinates with Care Management Coordinator and Nurse Consultant on health related issues
• Coordinates with Wellness Program Manager and Health Educator to identify and address health education needs of clients
• Assists in the coordination of client group meetings and activities
• Participates in ongoing training to remain current on maternal and infant health issues
• Performs other duties as assigned and necessary for successful program administration and delivery

EDUCATION

• College degree or related experience and training.  

QUALIFICATIONS

• One (1) year of case management work experience in a community, educational or medical environment
• Basic knowledge of Microsoft Office
• Familiarity with Atlanta’s NPU-V (Mechanicsville, Adair Park, Pittsburgh, Peoplestown, Summerhill and Capitol Gateway) and/or NPU-L (Magnolia Park, English Avenue, Vine City)
• Knowledge of Metro Atlanta community resources
• Excellent time management and organizational skills

Nancy Horton, M. Ed., LMSW
Care Management Coordinator
Fax: 404-880-9435
Email: nhorton@cbww.org