Job Title: Family Support Specialist
Reports To: Care Coordinator
Location: Atlanta, GA
FLSA Status: Full-time, Exempt
The Center for Black Women’s Wellness (CBWW) is a community based nonprofit organization that provides free and low-cost services to empower underserved women and their families, toward physical, mental and economic wellness. CBWW offers the following comprehensive services; women’s health, primary care and mental health services; health education and promotion programs; perinatal case management services; and financial literacy and self-employment training.
POSITION OVERVIEW
Reporting to the Care Management Coordinator, the Family Support Specialist is responsible for providing case management to the Atlanta Healthy Start program participants.
ESSENTIAL POSITION RESPONSIBILITIES
- Conducts risk assessments and screenings (ex. depression screening) with clients
- Works with clients on case plan development, reviewing and modifying periodically
- Utilizes home visitation curriculum and conducts structured, scheduled home visits with pregnant and postpartum clients
- Provides education and materials to clients on maternal and infant health-related topics
- Develops rapport with clients, while maintaining appropriate boundaries
- Maintains accurate and updated files for all assigned cases
- Inputs client data into database system in a timely manner and generates reports
- Refers clients to appropriate health and/or social service agencies (ex. WIC, family planning), and conducts follow up to track services received
- Attends monthly Consortium meetings and reports on case management updates
- Identifies new referral sources and resources for clients
- Coordinates with Care Management Coordinator and Nurse Consultant on health related issues
- Coordinates with Wellness Program Manager and Health Educator to identify and address health education needs of clients
- Assists in the coordination of client group meetings and activities
- Participates in ongoing training to remain current on maternal and infant health issues
- Performs other duties as assigned and necessary for successful program administration and delivery
EDUCATION
- High School Diploma or equivalent
QUALIFICATIONS
- Two (2) years of case management work experience in a community, educational or medical environment
- Basic knowledge of Microsoft Office
- Familiarity with Atlanta’s NPU-V (Mechanicsville, Adair Park, Pittsburgh, Peoplestown, Summerhill and Capitol Gateway) and/or NPU-L (, Magnolia Park, English Avenue, Vine City)
- Willingness to support outreach, recruitment and health improvement activities in the evenings and weekends as needed. This role includes a combination of office work, community-based visits, meetings, training, and home visitation.
- Knowledge of Metro Atlanta community resources
- Local travel is required
HOW TO APPLY
Qualified candidates should send their resume and cover letter with salary expectations to careers@cbww.org.
